Renting a luxury car can be an exciting concept, but only if you deal with a great company. There are many terrible agencies out there masquerading as legitimate ones. Here are some signs that will indicate you are dealing with a great one.
They Have Multiple Photos Of Each Vehicle
There are some smaller companies out there that will pretend to have what you need, blame overbooking, then try to rent you a lower quality vehicle in exchange. This is not acceptable and can be avoided if you pay close attention to the photos provided.
If there is only one photo that shows the vehicle from one angle, you should be wary. Most legitimate rental agencies show many different angles so people know what they are getting.
You Read Positive Reviews
Now don’t go getting all excited because you read one or two great reviews. You should search for a substantial number of people who have experience with the company in question. If you are unable to find any, that would definitely be a red flag.
On the flip side, the presence of many reviews is always a good sign. Try looking for feedback on sites that are able to confirm people have actually done business with a company. These will be the most reliable accounts available.
They Offer Pick-Up And Drop-Off Sevice
Everyone out there does not have the time to trek to the rental company in Frankfurt when it is time to pick up the vehicle they booked. There are many companies that offer to bring the car to your door.
This will save you a ton of time, especially if you don’t have a vehicle. It will also prevent you from paying any parking fees for leaving your vehicle in a lot once you go to retrieve the rental.
This is sometimes offered for a fee, but other times it is complimentary. Companies that do this without expecting any money should definitely be moved to the top of the list.
No Pushy Salespeople
It is awful when you go to a company to pick up a car you have booked and the agent you deal with is trying to make you pay for additional services. While it is part of their job to get you to upgrade, this does not mean that they should be overly pushy.
Great companies will train their employees on how to be friendly and make suggestions without being overly pushy. You should not feel forced into adding a ton of things you don’t need all because you wanted the person you dealt with to leave you alone.
With all of the companies out there that claim to have luxury car rentals available, it would be a shame for you to make a mistake and bump into one that is not worth your time and money. As long as you notice all of the following signs when dealing with a rental agency, you should have a positive experience.